Privacy Policy
Last updated September 2026
What we collect
When you create an account, we collect your name and email address. When you submit a booking, we store the event details you enter (date, time, notes). If you're an act, we store your profile information — bio, photos, zip code, and pricing — which is public by design.
How we use it
We use your information to operate the platform: to show your profile to bookers, to connect bookers with acts, to send booking notifications, and to keep your account secure. We do not sell your data to third parties.
Location
If you allow location access, we use it to show acts near you. We don't store your precise location. Acts list a home ZIP code which we convert to approximate coordinates for distance sorting.
We send transactional emails about your bookings — when a request is made, confirmed, declined, or marked complete. We don't send marketing emails unless you opt in separately.
Cookies and sessions
We use a session cookie to keep you logged in. We don't use advertising trackers or third-party analytics cookies.
Payments
Online payments are not yet active. When they launch, card processing will be handled by Stripe. ShinGig will not store your full card number at any point — that stays with Stripe.
Data retention
We keep your account data for as long as your account is active. If you'd like your account and data removed, email us and we'll take care of it within 30 days.
Contact
Questions about your data? Email hello@shingig.com.